FAQ for Autodesk 360

 
 
 

Why can't I sign in to Autodesk 360?

Why can't I sign in to Autodesk 360 from within my AutoCAD-based product?

Why can't I watch videos without downloading them?

Why aren't items in shared folders shown in my search results?

What can I do when I run out of storage space?

How big can a document be and still be uploaded successfully to Autodesk 360 online storage?

How big can a document be and still be viewed successfully?

Why can't I view some of my DWF and DWFx files on Autodesk 360?

Why are RAAS files in my documents list?

What is Autodesk Sync?

Can I choose my own sync desktop location?

Why do I keep getting sync errors?

What is the Autodesk 360 drive?

Why can't I find the Autodesk 360 drive on my computer?

What's the difference between signing out of and exiting the Autodesk 360 drive?

Why do I have an Automatic Copy folder in Autodesk 360?

In Windows, why doesn't the Autodesk 360 drive behave like other folders?

Because it is used to sync documents and folders, the Autodesk 360 drive has some known differences:

What do the different Autodesk 360 drive icons mean in the taskbar notification area?

How do I shut down Autodesk 360 desktop on the Mac?

How do I pause Autodesk 360 desktop on the Mac?

How do I uninstall Autodesk 360 from the Mac?

How do I completely remove Autodesk 360 desktop from the Mac?

What do the different file status icons mean in the Autodesk 360 drive?

NoteThese icons are only supported in Windows at this time.

Why can’t I view my Showcase presentation?