FAQ for A360 Drive

Where can I get the latest version of Autodesk 360 desktop?

Why can't I sign in to A360 Drive?

Why can't I sign in to A360 Drive from within my AutoCAD-based product?

Why can't I watch videos without downloading them?

Why aren't items in shared folders shown in my search results?

What can I do when I run out of storage space?

How big can a document be and still be uploaded successfully to A360 Drive online storage?

How big can a document be and still be viewed successfully?

Why can't I view some of my DWF and DWFx files on A360 Drive?

Why are RAAS files in my documents list?

What is Autodesk Sync?

Can I choose my own sync desktop location?

Why do I keep getting sync errors?

What is the Autodesk 360 folder location on my computer?

Why can't I find the Autodesk 360 folder location on my computer?

What's the difference between signing out of and exiting the Autodesk 360 drive?

Why do I have an Automatic Copy folder in my Autodesk 360 folder?

In Windows, why doesn't the Autodesk 360 folder behave like other folders?

Because it is used to sync documents and folders, the Autodesk 360 folder has some known differences:

What do the different Autodesk 360 icons mean in the taskbar notification area?

What do the different file status icons mean in the Autodesk 360 folder?

NOTE:These icons are only supported in Windows at this time.

How do I shut down Autodesk 360 desktop on the Mac?

How do I pause Autodesk 360 desktop on the Mac?

How do I uninstall Autodesk 360 desktop from the Mac?

How do I completely remove Autodesk 360 desktop from the Mac?

Why can’t I view my Showcase presentation?